It is not possible to return messages on or between these dates: Oct 5 - 24/2023
I may not have access to the email you may have contacted me on the in the past. I will not be able to contact you until October 24.

 If there is an urgent situation please follow the emergency plans we have discussed beforehand -- your family physician, if not available then the replacement or walk-in physician, or the emergency department (most ER's have crisis teams and can offer you help).

Dr Howard Schneider, MD, MDPAC(C), CCFP

Sheppard Clinic North

tel: 416-546-3946
fax: 289-870-2625
email: [email protected]
NOTE: MAILING ADDRESS AND IN-OFFICE APPOINTMENT ADDRESS MAY CHANGE / HAVE CHANGED AS COVID-19 RESTRICTIONS ARE REDUCED

Please verify with us that the mailing address/in-office address you have is valid before sending items via courier, mail or presenting to an in-office appointment.

Note: I am unable to return phone calls or emails if no medical chart exists.

Your family physician's office is required to contact me.

Sometimes patients are given my name from a list to call from visits to other clinics or ERs. Unfortunately, without a written request from your family physician's office (or phone call from the family physician's office for informal questions), I cannot respond to any phone calls or emails.

Appointments: 

A referral from your family doctor is required and must be faxed to the number above. I am only able to take a few new patients each month. 

Note: At this time, I am unable to take any new patients.

Note:

-If you are an existing patient: emails, phone calls, pharmacy faxes will be returned Tuesday and Friday afternoons (except for dates below). 24/7/365 response is no longer possible unfortunately.

-If for some reason your email or phone call does not appear to be returned, please follow the steps we have discussed.

-*I cannot return medically-related phone calls or emails if there is no active medical chart  -- please speak to your family physician to contact me if there is something medically related.

-*If you were a former patient and email me about some question, please note that I cannot even acknowledge that you were a patient of mine, due to privacy issues of such a message.

-If you were a former patient please note that I cannot refill prescriptions or fill in even simple notes since I must by regulation have an active chart to do this.

-If there is an emergency please speak to your family physician or go to your local emergency department. Do not leave a message or email for emergency situations.

-It is not possible to return messages on or between these dates: Oct 5 - 24/2023
I will not have access to the email you may have contacted me on the in the past. I will not be able to contact you until October 24.

 If there is an urgent situation please follow the emergency plans we have discussed beforehand -- your family physician, if not available the replacement or walk-in physician, the emergency department (most ER's have crisis teams and can offer you help). If you have missed an appointment, for example, and need a refill of your medication, please speak to your pharmacist to see if a refill is possible until ---- (otherwise you will have to see a physician to refill).

EMERGENCIES

-Please follow the plan to contact me we have discussed. 

MARCH 14, 2020

COVID-19  OFFICE CLOSURE

In support of the government's efforts to limit the spread of COVID-19, all appointments will continue via ordinary telephone or approved government telemedicine system.

Continuity of Care:

Please see 'Circle of Care' for additional information.
After February 1, 2021 continuity of care is more limited, as discussed with all patients on a personalized level.
If you are unable to contact me, your referring doctor (usually your family doctor) should have a summary report from me about your diagnosis and treatment, and can usually refill prescriptions.
If you are unable to contact me or your family doctor,  and it is urgent, then you should go to your local hospital emergency department -- they all have crisis teams, and will see you.

Practice:

Family Medicine Practicing in Psychotherapy 

My practice is restricted to psychotherapy and psychopharmacology of psychiatric disorders. 

I am unfortunately unable to return phone calls or emails if no medical chart exists.  If you have a question about a treatment, diagnostic scan or availability please discuss first with your family physican, and your physician can contact me for further information. However, I am not allowed to provide any medical advice if no medical chart exists (advice must be provided properly in the context of fully evaluating patients). Note: At this time, I am unable to take any new patients.